Terms and conditions
These terms cover your use of enviroex.co.uk and set out the basis on which EnviroEx ("EnviroEx", "we") provides quotes and services. Using the site or instructing us means you accept them.
Using this website
The content on this site is general information about pest control and bird proofing. It is not a substitute for a survey of your property. We work to keep it accurate and up to date, and we show a "last updated" date on each page, but we do not guarantee that every statement applies to your situation.
You may link to our pages. You may not copy our text, images or code for commercial use without written permission.
Quotes
Quotes are free and without obligation. A quote describes the scope of work, the number of visits we expect to need and the price. It is based on what we can see at survey and what you tell us; if the problem turns out to be materially larger or different, we will tell you before doing extra work and agree any change in writing.
Carrying out the work
We agree visit times with you in advance. You agree to provide safe access to the areas that need treating, to follow any preparation and aftercare instructions we give you, and to tell us about children, pets, allergies, food storage or anything else that affects how we should work. Treatments are carried out in accordance with product labels and industry stewardship guidance.
Results and follow-up
Pest control depends on the environment as well as the treatment. Where a quote includes follow-up visits or a re-treatment period, the details are stated in the quote. Recommendations about proofing, hygiene or repairs that are not carried out may limit the result; we will say so in your report.
Payment
Payment terms are stated on the quote or invoice. Commercial contracts are invoiced as agreed in the contract.
Cancellation
You may cancel or rearrange a booked visit by phone or email. If you are a consumer who agreed a contract with us away from business premises, you have statutory cancellation rights, which we will set out in writing when the contract is made.
Liability
Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited by law. Otherwise our liability for any claim relating to a job is limited to the price paid for that job.
Complaints
If something has gone wrong, contact us at info@enviroex.co.uk or 07770 015197 and we will try to put it right.
Law
These terms are governed by the law of England and Wales.
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